Terms of service
TERMS & CONDITIONS
Access to and use of the Maison de Monaco website (the ‘Website’) is subject to the following terms and conditions. By using the Website, you are agreeing to all of the terms and conditions, which we may update from time to time without notice. You should check this page regularly and take notice of any changes made. If you do not wish to be bound by the Terms you should not access or use the Website. If you have any queries regarding these Terms, please contact us at info@maisondemonaco.be
Disclaimer
Maison de Monaco has used its best endeavours to ensure all information, graphics, audio and video and other items appearing on this site (‘Content’) are correct and up-to-date at the time of publication. Maison de Monaco does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects. Depending on the resolution of the screen you use to access the Website, the colours of products as displayed on this Website may not constitute an accurate depiction of the true colour of the item.
To the extent permitted by law, Maison de Monaco and its directors, employees, agents and contractors exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of this Website, and/or from you using or relying on the Content, whether or not it's caused by any negligent act or oversight on our part or by Maison de Monaco related corporations.
Certain laws, including the Competition and Consumer Act 2010 (Cth), can imply warranties or conditions, or impose obligations on Maison de Monaco that we exclude, restrict or modify, or that we can only exclude, restrict or modify to a limited extent. Where these laws apply, to the extent to which Maison de Monaco is able to do so, our liability will be limited to the resupplying of the Content.
Security
Maison de Monaco does not guarantee the security of using this site or any systems used to access this site. Further information about security in relation to your personal information can be found in our Privacy Policy.
Third Party Sites
Maison de Monaco does not resell and does not sell through any other website besides their own www.maisondemonaco.be. Maison de Monaco does not give anybody else permission to sell their products, you can only buy a real product off this website. If you do access third-party sites and use or buy their products and services, this will be solely at your own risk. Maison de Monaco provides their official website link in all their social media platforms.
Intellectual Property in Designs
This Website contains graphics and other visual representations of products protected by copyright and/or the Designs Act 2003 (Cth) and equivalent laws in other jurisdictions. Maison de Monaco takes active steps to protect its rights in its designs and strictly enforces these rights pursuant to the applicable laws.
Making electronic, or other, copies of products displayed on this Website with the intent of reproducing them in whole or in part is strictly prohibited.
Purchases and Payment
Customers must provide Maison de Monaco with complete and accurate details when making purchases. MAISON DE MONACO is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer.
All prices quoted are in EURO. Costs related to international orders are calculated using an integrated currency converter. Maison de Monaco is not responsible for varying currency conversion rates charged by customers’ banks.
Customers will receive an invoice confirming the order once Maison de Monaco receives payment. Some orders may be subject to fraud checks by the Maison de Monaco staff, this means you may be required to provide additional identification to verify your transaction.
Discount Codes, Sales & Promotions
All discount codes are in EURO. Discount codes cannot be used in conjunction with any other offer. Please note, discount codes cannot be used to purchase gift cards.
Order Processing
Customers are unable to amend or cancel orders once the order is placed.
Customers will be provided with tracking numbers once orders are shipped out.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
Fraud
Maison de Monaco takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 days, we reserve the right to cancel the order.
Cancellation
Maison de Monaco reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.
Maison de Monaco is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.
MAISON DE MONACO does not accept cancellations of order by the customer once the order has been placed.
MAISON DE MONACO is an official Belgium company:
MDM ComV. BE0791742308